Privacy Policy

Last Updated: 6 September 2026

At FPV MARKETPLACE PRIVATE LIMITED, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you visit or use our website.

1. Information We Collect

When you use our website, place an order, create an account, contact us, or interact with our services, we may collect information such as:

  • Full name
  • Email address
  • Phone number
  • Billing and shipping address
  • Order and transaction details
  • Account/login information
  • Information you provide through contact forms or customer support
  • Device, browser, IP address, and website usage information

We only collect information that is reasonably necessary to provide and improve our services.

2. How We Use Your Information

We may use your information to:

  • Process and deliver your orders
  • Provide customer support
  • Confirm and communicate order details
  • Process payments through our payment service providers
  • Manage your account
  • Improve our website, products, and services
  • Send important service-related notifications
  • Prevent fraud, misuse, and unauthorized activity
  • Comply with applicable laws and legal requirements
  • Send promotional communications where permitted and where you have provided appropriate consent

3. Payment Information

Payments may be processed through third-party payment gateways or service providers.

FPV MARKETPLACE PRIVATE LIMITED does not intend to store your complete debit card, credit card, UPI credentials, CVV, or banking passwords on our website. Payment information may be handled directly by the applicable payment service provider according to its own privacy and security policies.

4. Cookies

Our website may use cookies and similar technologies to improve your browsing experience.

Cookies may help us:

  • Keep you signed in
  • Remember your preferences
  • Maintain shopping cart information
  • Understand website traffic and usage
  • Improve website performance
  • Provide relevant content or communications

You can manage or disable cookies through your browser settings. However, disabling certain cookies may affect some website features.

5. Sharing of Information

We do not sell or rent your personal information.

We may share necessary information with trusted third parties when required to provide our services, including:

  • Payment processors
  • Shipping and logistics partners
  • Website hosting and technology service providers
  • Analytics and security service providers
  • Customer support providers
  • Government authorities or law-enforcement agencies when legally required

These parties may only receive information reasonably necessary for the relevant service or legal purpose.

6. Data Security

We take reasonable technical and organizational measures to protect your personal information against unauthorized access, loss, misuse, alteration, or disclosure.

However, no method of transmitting or storing information electronically can be guaranteed to be completely secure.

7. Third-Party Links

Our website may contain links to third-party websites, services, or platforms.

We are not responsible for the privacy practices, content, or security of third-party websites. We recommend reviewing their respective privacy policies before providing personal information.

8. Children’s Privacy

Our website is not intended to knowingly collect personal information from children without appropriate consent.

If you believe that a child has provided personal information to us without appropriate authorization, please contact us so that we can take reasonable steps to address the matter.

9. Your Rights

Depending on applicable law, you may have rights regarding your personal information, including the ability to:

  • Request access to information we hold about you
  • Request correction of inaccurate information
  • Request deletion of information where legally applicable
  • Withdraw consent where processing is based on consent
  • Opt out of certain promotional communications
  • Raise a privacy-related complaint or concern

To exercise any applicable rights, please contact us using the details below.

10. Marketing Communications

If you receive promotional emails or other marketing communications from us, you may choose to unsubscribe using the unsubscribe option provided in the communication or by contacting us.

Service-related communications, such as order confirmations, shipping updates, security notifications, and important account information, may still be sent when necessary.

11. Data Retention

We retain personal information only for as long as reasonably necessary to provide our services, maintain business and transaction records, resolve disputes, prevent fraud, comply with legal obligations, and enforce our agreements.

The retention period may vary depending on the type of information and the purpose for which it was collected.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services, technology, legal requirements, or business practices.

Any updated version will be published on this page with a revised Last Updated date.

13. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact us.

FPV MARKETPLACE PRIVATE LIMITED

Email: info@fpvmarketplace.in
Phone: +91 96967 14863
Address: 45/B Gopal Nagar, Kanpur, Uttar Pradesh, India

We will make reasonable efforts to respond to privacy-related requests within a reasonable period.

By using our website, you acknowledge that you have read and understood this Privacy Policy.